ps5 game sharing not working

Guri Bee

3 min read

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20-10-2024

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Why Isn't PS5 Game Sharing Working? Troubleshooting Tips and Solutions

Game sharing is a popular feature on PlayStation consoles, allowing you to share your digital games with a friend or family member. However, users have reported issues with PS5 game sharing not working as expected. This article explores common causes for these problems and offers practical solutions to get your game sharing back on track.

Understanding PS5 Game Sharing:

Before diving into troubleshooting, let's clarify how PS5 game sharing works:

• Primary Account: The account that purchased the game is considered the "primary" account.
• Secondary Account: A second account can be designated as "secondary" on the PS5.
• Shared Games: The primary account holder can share their digital games with the secondary account on the same console.

Why PS5 Game Sharing Might Not Be Working:

Here are some common reasons why your PS5 game sharing might be failing:

1. Incorrect Account Setup:

   • Question: "My friend and I set up PS5 game sharing, but he can't access my games."
   • Answer: (Source: https://www.reddit.com/r/PS5/comments/l7f03u/ps5_game_sharing_is_not_working/)
     • Ensure the primary account is set as the "primary" on the PS5, and the secondary account is set as the "secondary."
     • Make sure the secondary account is signed in on the PS5.

2. Network Issues:

   • Question: "Game sharing worked previously, but now it's not working. I've tried restarting the PS5 and checking internet connection, but nothing helps."
   • Answer: (Source: https://www.playstation.com/en-us/support/games/game-sharing-on-ps5/)
     • Network connectivity problems can disrupt game sharing. Test your internet connection and ensure both accounts have a stable connection.
     • Try restarting your modem and router.

3. PlayStation Server Issues:

   • Question: "I've tried everything, but the game sharing still isn't working. Is there an issue with PlayStation servers?"
   • Answer: (Source: https://downdetector.com/status/playstation-network/)
     • Occasionally, PlayStation servers may experience downtime or outages affecting game sharing. Check online resources like Downdetector for reported issues.

4. Game License Restrictions:

   • Question: "I purchased a game from a different region, and it's not working on my friend's account."
   • Answer: (Source: https://www.playstation.com/en-us/support/games/game-sharing-on-ps5/)
     • Game licenses can be region-locked. Ensure the purchased game is compatible with your region's PlayStation Store.

Troubleshooting Tips:

• Verify Account Settings: Double-check that both accounts are correctly set as primary and secondary on the PS5.
• Restart the PS5: Sometimes, restarting your console can resolve minor glitches that affect game sharing.
• Check Online Status: Visit PlayStation's official website or resources like Downdetector to see if there are reported server issues.
• Contact PlayStation Support: If all else fails, contact PlayStation support for assistance. They can help diagnose the issue and provide tailored solutions.

Additional Notes:

• You can only share games with one other account on the same PS5 console.
• Game sharing does not work for online multiplayer games.
• If you're having trouble with game sharing, be sure to log out of all accounts on the console and sign back in.

Conclusion:

PS5 game sharing can be a great way to save money and enjoy games with friends. While issues may arise, most problems can be resolved by following the troubleshooting tips outlined above. Remember, patience and careful examination of your account settings and network connectivity are key to restoring your game sharing capabilities.